Sipen Privacy Policy

Posted: September 18, 2024
Effective: September 18, 2024

Introduction

This privacy policy explains how your personal information is collected, used, and disclosed by Sipen. This Privacy Policy applies to our website at https://www.sipen.com, its associated subdomains (collectively known as our "Service"), various sites hosted by Sipen, and other sites associated with Sipen and its related services. This Privacy Policy exists to let you know what information we collect, why we collect it, and how we use it.

Information We Collect

When you use our Services, we may collect the following information to provide, improve, and promote our services.

Information You Provide To Us

Account Information. When you create an account, we may collect your name, email address, physical and billing addresses, username, password, phone numbers, or similar details necessary to set up an account and to use our services.

Payment Card Details. For paid services, we may collect and process or use third party services to collect and process your payment card or other payment methods. Sipen does not store any payment card information, but we may receive and store information associated with your payment information, e.g. billing details, tokenized methods, transaction details, etc.

User Submitted Documents and Content. Services offered by Sipen may collect original content or information about products or services you offer to others. All details you shared such as this are stored by Sipen so you can use our services.

Form Information. When you interact and fill out forms such as contact details to reach out to us, we store the information provided. This will be stored even if you do not create an account. We do this to be able to maintain contact and business relations.

Communications. We may collect personal data from you such as email addresses, phone numbers, addresses so that we can communicate with you, sign you up for newsletters with your permission, provide technical assistance or customer support, to give details on new products or services, or offer access to various services we offer. We collect and store any information sent through our website or to employees of our company.

Contacts. We may collect personal information about your contacts to help you share and collaborate with others.

Security Logs. We collect information related to you and your computer for logging and security purposes. For example, attempts to brute force logins will be restricted based on logging of those attempts tied to specific IP addresses and times when you visit our sites or use our services.

Location Services. We may collect location information to grant access to various services based on location and for security reasons since we do not allow users from all countries to use the platform. We may also display maps or other location details based on the services offered.

Device Information. We collection information about the devices you use and how you interact with our platform. This information includes specific information about browsers used, IP addresses, cookie options, operating system types and versions, mobile network information, device settings, viewport sizes, and software specific data. We use this information to render content that is appropriate based on your device and can use this to provide personalized experiences. We may use this information to provide advertising across the devices you use or based on devices used.

Search History. When searches are performed, we log this information in order to repeat past searches, quickly jump to previously opened items, learn your preferences, discover missing content for articles, and improve our search algorithms.

Information From Others. We collection information about you when we receive it from other users, third-parties, affiliates, and similar external sources such as when you connect your account to third-party services, from public sources, or when we obtain information from other companies such as those using our services.

Behavior and Usage Patterns. We collect information based on your activity on our sites and when using those services as well as choices made when using our services.

How We Use Your Information

We use your information collected as follows:

  1. As expressed in the "Information You Provide To Us" section.
  2. To provide various services and features and to maintain and improve relevant services, features, content, and products.
  3. To create new services, features, content, and products.
  4. To fulfill your requests sent by you.
  5. To help advertisers and publishers connect and offer relevant features in their applications and websites.
  6. To contact you with services that are relevant to your interests and to make you aware of new features and services we offer.
  7. To associate your identity across our services under a single or multiple accounts.
  8. To provide location based services and features.
  9. To combine information discovered about you from other sources.
  10. To defend against fraud, abuse, unlawful activity, service degradation, or attacks against our services or network.
  11. To manage your preferences and allow you controls that allow you to edit various information.
  12. To generate individual and aggregated reports based on your supplied information.
  13. To create non-individual identifying reports and statistics for scientific or research purposes.

Your Controls

We offer tools to help you control your information which includes account information, marketing preferences, location data, search histories, and privacy controls. We also offer a form to submit your preferences related to your privacy choices.

How We Share This Information

We share information with the following parties:

  1. With Your Consent. We share information with companies, organizations, or individuals outside of our networks and serviecs when we have your consent.
  2. Within Our Company. We share information within our parent company, sister companies, and child companies that are under our "umbrella".
  3. With Trusted Partners. We share information with trusted partners who work on behalf of or with our company based on our directions and in compliance with our policies and procedures with appropriate confidentiality measures.
  4. For Research Partners. We may share your information after removing any individually identifing information for scientific or research purposes.
  5. New Owners. In the event that ownership or control of our company, services, or features changes as a result of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.
  6. Law Enforcement or Government Agencies. We may access, preserve, and disclose information in connection with any legal process or legal request from law enforcement or government agencies. This may include responding to lawful govenrment requests.

Protecting the Privacy of Children

Our services are not targeted towards individuals under 13 years of age. We do not knowingly collect, use, or share information that could be used to identify children under the age of 13 without prior parental consent or consistent with applicable law. Our sites, services, and features are not intent for individuals under the age of 18.

Other Important Information

  • This Privacy Policy only applies to our company, services, and features. This Privacy Policy does not apply to the practices of companies that we do not control or to people that are not employed or managed by our company.
  • If you have any questions, suggestions, complaints, or comments, for us or our Data Protection Officer, please contact us using our contact form or via email. You can also reach us by mail at 455 Nine Foot Road, Newport, NC 28570.